BOX OFFICE:  Currently, the MACC Box Office windows are closed for public transactions. The MACC offers print-at-home ticketing so we currently require that patrons purchase their tickets online. This also enables a touchless ticket scanning process upon entry into the venue. The Box Office windows are only open for will call pick up day of show: one hour prior to McCoy Studio Theater shows, two hours prior to Castle Theater shows and four hours prior to A&B Amphitheater shows.  Hours may vary based on the needs of any particular event.  

For any ticketing questions, please email boxoffice@mauiarts.org, and the staff will respond in a timely manner.

Mahalo for your understanding.
 

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To review the seat maps for the MACC's venues, CLICK HERE.

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TICKETING: Please note that facility fees and/or handling charges will be added to every ticket purchased through The MACC Box Office. We thank you in advance for understanding that these fees and charges help to offset the costs of operating Maui Arts & Cultural Center.

Kids Tickets: Generally all kids age 3 and up require a ticket. This policy may vary based on outside promoter stipulations.  Details will be included on the MACC's buy pages when purchasing tickets.  

Refund & Exchange Policy: Tickets will be refunded only for cancelled performances. Due to the nature of live performing arts, programs are subject to change, sometimes without prior notice. In this event, tickets will be exchanged for a new date of the same performance.

Special Needs: MACC is fully compliant with ADA guidelines, and all performance venues are accessible to individuals with disabilities. Please inform the Box Office of any special needs for you or your party when ordering tickets. For detailed information, click here:  IWD accessibility.

PUBLIC NOTICE:  Public areas at MACC events may be photographed and/or videotaped for promotional and archival purposes. This may include the stage/performance areas as well as all audience areas. Your presence constitutes consent that your image may be used without compensation or legal counsel. No images from MACC events are to be used in any form to promote third party and/or commercial enterprises.

LOST & FOUND
Policy: Maui Arts & Cultural Center is not responsible for any items left behind by patrons. However, when items are found on the premises after concerts or events, we offer assistance in returning the items to their owners. For inquiries about items, CLICK HERE.  

Procedure

• Volunteers/staff will record items in the Lost & Found log, which is located at the reception desk in MACC's Administrative Office.
• Staff/volunteers will make every attempt to contact the owner of the item, if sufficient identification is on the item.
• To inquire about a lost item, please call 1-808-242-2787 ( the admin Office) open Mon-Fri 9 am - 5 pm
• In order to claim an item, the owner must describe it as closely as possible, then arrange to pick up the item in the Administrative Office and sign the Lost & Found Log.
• Bank cards will be destroyed after one week (7 days). Other found items will be donated to charity or discarded after 30 days.